Terms & Conditions
Please read these terms carefully before using our services
Terms & Conditions
Table of Contents
1. Company Information
Company Name: OMNIKA S.R.L.
CUI: RO12345678
Registration Number: J40/1234/2020
Registered Address: București, Sectorul 2, Sos. Mihai Bravu, Nr. 136, Bloc D20, Scara 2, Etaj 3, Apartament 39, România
Email: support@omnika.com
Phone: +40 (31) 630-12-34
2. Services Description
OMNIKA S.R.L. provides online auto parts retail services, specializing in European automotive parts and accessories. Our services include:
- Online catalog of automotive parts and accessories
- VIN-based parts search and recommendations
- Secure online payment processing
- Shipping and delivery services
- Customer support and technical assistance
3. Orders and Payment
Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse any order without providing a reason.
Pricing: All prices are displayed in EUR and include VAT where applicable. Prices are subject to change without notice.
Payment Methods: We accept credit cards, SEPA transfers, and PayPal. All payments are processed securely through our payment partners.
Order Confirmation: You will receive an order confirmation email with your order number and details.
4. Shipping and Delivery
Shipping Methods: We offer standard (3-5 business days) and express (1-2 business days) shipping options.
Delivery Areas: We currently ship to Romania, Czech Republic, Germany, and Poland.
Shipping Costs: Shipping costs are calculated based on weight, destination, and selected shipping method.
Delivery Times: Estimated delivery times are provided at checkout but may vary due to circumstances beyond our control.
5. Returns and Refunds
Return Policy: You may return unused items in original packaging within 14 days of delivery.
Return Process: Contact our customer service to initiate a return. Return shipping costs are the responsibility of the customer unless the item is defective.
Refunds: Refunds will be processed within 5-10 business days after we receive the returned item.
Non-Returnable Items: Custom orders, software, and items marked as non-returnable cannot be returned.
6. Warranty and Liability
Product Warranty: All products come with manufacturer warranty as specified in product descriptions.
Limitation of Liability: Our liability is limited to the purchase price of the product. We are not liable for indirect, incidental, or consequential damages.
Force Majeure: We are not liable for delays or failures due to circumstances beyond our reasonable control.
7. Privacy and Data Protection
We are committed to protecting your privacy. Our data collection and processing practices are detailed in our Privacy Policy.
Data Controller: OMNIKA S.R.L. is the data controller for personal data collected through our services.
Data Protection Officer: For privacy inquiries, contact us at privacy@omnika.com
Your Rights: You have the right to access, rectify, erase, and restrict processing of your personal data under GDPR.
8. Intellectual Property
All content on this website, including text, graphics, logos, and software, is the property of OMNIKA S.R.L. and is protected by copyright and other intellectual property laws.
9. Termination
We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these Terms.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of Romania. Any disputes shall be subject to the exclusive jurisdiction of the courts of Bucharest, Romania.
11. Contact Information
For General Inquiries: support@omnika.com
For Privacy Matters: privacy@omnika.com
Phone: +40 (31) 630-12-34
Address: București, Sectorul 2, Sos. Mihai Bravu, Nr. 136, Bloc D20, Scara 2, Etaj 3, Apartament 39, România
Important Notice
These terms are available in English and Romanian. In case of any discrepancy, the English version shall prevail. By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.